Legal / Privacy
Privacy Policy
A clear overview of the information we collect, why we use it, and how we work to keep it protected.
Last updated: August 24, 2026
Information We Collect
We collect information you provide directly when you contact us, request a proposal, purchase a service, or otherwise communicate with Elewares. This may include your name, email address, phone number, company information, project requirements, and billing details.
- Contact and account information
- Project communications and files
- Transaction and payment status information
- Technical data such as browser type, device information, and IP address
How We Use Information
We use personal information to deliver and improve our services, communicate about projects and transactions, provide support, maintain the security of our systems, and comply with applicable legal obligations. We do not sell personal information.
Payments and Service Providers
Payments may be processed by third-party payment providers. Elewares does not store complete payment card numbers. Service providers may process information on our behalf for hosting, analytics, communications, payment processing, and other operational purposes, subject to appropriate confidentiality and security obligations.
Cookies and Analytics
We may use essential cookies and similar technologies to operate the website, preserve security, and understand aggregate usage. Where required by law, we will request consent before using non-essential cookies. You can control cookies through your browser settings, though disabling them may affect some website functionality.
Data Retention and Security
We retain information only for as long as reasonably necessary to provide services, resolve disputes, maintain business records, and meet legal requirements. We use reasonable technical and organizational safeguards, but no method of internet transmission or storage can be guaranteed completely secure.
Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also withdraw consent where processing is based on consent. Requests may be subject to identity verification and applicable legal exceptions.
International Transfers
Elewares and its service providers may process information in countries other than your own. Where required, we use appropriate safeguards for international data transfers.
Policy Updates and Contact
We may update this Privacy Policy as our services or legal obligations change. The date above indicates the latest revision. For privacy questions or requests, contact Elewares through the contact form on our website.